Privacy Policy

At Second Win Merpati Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

  • Personal Information: When you make a purchase, we collect personal information such as your name, address, email, phone number, and payment details.
  • Non-Personal Information: We may also collect non-personal information like browser type, IP address, and browsing behavior to enhance your shopping experience.

How We Use Your Information

  • Order Processing: We use your personal information to process orders, deliver products, and communicate with you about your purchase.
  • Customer Service: We may use your details to respond to your inquiries or resolve any issues related to your orders.
  • Marketing: With your consent, we may send promotional emails and updates about new products, offers, or store events. You can opt out at any time.

Data Protection

  • We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.
  • Payment information is processed securely through trusted third-party payment gateways.

Cookies

  • Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can manage cookie settings in your browser.

Sharing Your Information

  • We do not sell or share your personal information with third parties, except for necessary partners involved in processing your orders (e.g., shipping carriers, payment processors).
  • We may also share information when required by law or to protect our rights.

Your Rights

  • You have the right to access, update, or delete your personal information at any time.
  • You can also opt out of marketing communications by following the unsubscribe link in our emails.

Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

Contact Us

  • If you have any questions or concerns about how we handle your personal information, please contact us at lotusmerpatisport@gmail.com